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3)
If you cancel your booking more
than 10 weeks before departure you may transfer your
deposit to another service in our current programme
(provided you are not already booked on it) on payment
of a transfer fee of UKGBP40, subject to you notifying
us in writing within two weeks of your cancellation,
telling us which service you wish to transfer to and
paying the transfer fee. If the service you transfer to
is more expensive than the one you originally booked, a
further payment will also be payable. If you
subsequently cancel the service to which you have
transferred, we will retain your full original deposit
and transfer fee.
4) Reservations for pre and
post tour accommodation is the responsibility of the
individual who booked it.
5) If you cancel
your booking after you have paid in full the following
cancellation charges will be made:
between 43 and
56 days before departure: ........40% of the holiday
cost
between 29 and 42 days before departure:
........60% of the holiday cost
between 15 and 28
days before departure: ........80% of the holiday
cost
14 days or less before departure (or fail to
join the trip): ........100% of the holiday cost
These dates refer to the date we receive written
notification of your cancellation. We strongly advise
you to take out insurance against irrecoverable
cancellation costs.
6) If you are prevented
from travelling and fail to notify us of cancellation
within the agreed time, you will loose all your deposit
and associated costs.
7) If you do not pay
the balance of your service cost within 10 weeks of
departure your booking will be terminated and you will
lose your deposit.
8) We will let you know
as soon as we can if we are forced to significantly
alter or cancel your trip.
9) A general
indication is provided in any itinerary for each
holiday, the type of accommodation used, what is
included in the price and health formalities. Changes in
all of these items may be made at any time.
10) Any information or advice provided by the Company on
matters such as permits, visas, vaccinations, climate,
clothing, baggage, special equipment, etc. is given in
good faith but without responsibility on the part of the
Company, and the passenger accepts responsibility for
obtaining any necessary visas and travel documents
required for the holiday.
11) Your booking
is accepted on the understanding that you realise that
Backpacking Escorted provides only a service of a
guide/escort whilst accompanying you on a
itinerary of events designed by the company. The outline itineraries given for each trip must
therefore be taken as an indication of what each group
should accomplish, and not as a contractual obligation
on the part of Backpacking Escorted. Changes in
itinerary may be caused by local political conditions,
mechanical breakdown, weather, border restrictions,
sickness, or other unforeseeable circumstances. No
refunds will be given for services not utilised. It is a
fundamental condition of joining any of the services
described in this website that you accept this
flexibility, and acknowledge that delays and alterations
and their results, such as inconvenience, discomfort, or
disappointment, are possible. If we are unable to
complete the proposed itinerary owing to the reasons
stated above, our guides can advise clients only of how
to continue to any destination. All advice is given in
good faith. If a passenger is unable, or does not
choose, to complete an itinerary outlined for a holiday,
the Company is not liable to supply alternative
itineraries, excursions, accommodations, services or
staff for the period when the client is not present with
the group.
12) If you are affected by any
condition, medical or otherwise, that might affect your
or other people's enjoyment of the trip; you must advise
us of this at the time of booking.
13)
Before you commit to the service you must be covered by
insurance, which must include adequate cover for
baggage, medical expenses and the cost of repatriation,
should you become too ill to continue, including
helicopter rescue and air ambulance. If you join the
trip without adequate insurance you may not be allowed
to continue on the trip, with no right of refund.
14) If you have any complaint about the service
we provide, you must make it known at the earliest
opportunity to the escort and/or our local
representative, who will normally be able to take
appropriate action. If you are not satisfied with their
response and you feel your enjoyment of the trip is
likely to be significantly affected, you should notify
our respective local operations office phone and we will
do our best to resolve the problem. Please refer to your
Backpack information which you will receive with your
booking confirmation for all necessary contact numbers
in case of emergency or complaint.
15) In
any event, you are strongly advised to insure yourself
against any possible risk that may occur and in
particular to ensure that you have sufficient insurance
in respect of dependent relatives. You are required to
carry proof of insurance with you and produce it if
reasonably requested by company employees. Any
independent arrangements that you make which are not
parts of the holiday are entirely at your own risk.
16) Bookings cannot be accepted from persons
under the age of eighteen years at the date of the
departure unless prior written consent is granted by the
Company to the applicant for inclusion in the tour. The
Company further reserves the right to refuse bookings
from minors solely on account of their age.
17) Any likeness or image of you secured or taken on any
of our trips may be used by the company without charge
in all media (whether now existing or in the future
invented) for bona fide promotional or marketing
purposes, including without limitation promotional
materials of any kind, such as brochures, slides, video
shows and the internet.
18) You must carry
your proper identification/proof of citizenship for
travel. You should consult your consulate for I.D. or
visa requirements. It is your sole responsibility to
obtain proper identification/ proof of citizenship
required by the destination to which you are travelling.
Passengers who are denied boarding or entry for improper
documentation/failure to provide required information
will receive no refund.
19) Backpacking
Escorted does not condone the use of alcohol by those
under the legal drinking age and in no way condones or
encourages the use of illegal drugs. If you choose to
drink, we urge you to do so responsibly and ask that you
remember that the excessive use of alcohol or any use of
illegal drugs can result in severely impaired judgment,
injury, and/or death. You should also know that the
underage use of alcohol or any use of illegal drugs can
result in imprisonment.
20) To ensure that
your trip runs smoothly, we need to use information such
as your name and address, special needs, dietary
requirements etc. We will apply appropriate security
measures to protect this data. However, we must pass it
to suppliers of your travel arrangements including
hotels, hostels, tours and transport companies. When you
make this booking, you consent to this information being
passed to the relevant people. We can supply a copy of
your information held by us; there is a small charge for
providing this. J.R Group, trading as Backpacking
Escorted may wish to contact you to get your feedback or
to provide details of other products and offers. If you
would prefer not to be contacted, please write to: Data
Management Officer, Backpacking Escorted, 1 Bakersfield
Drive, Kellington, Goole, DN14 0NN or e-mail us at the
“Contact” page on the website.
"EXHIBIT A" -
ACKNOWLEDGEMENT OF RISK, ASSUMPTION OF RISK AND
RESPONSIBILITY AND RELEASE OF LIABILITY [Please read
carefully!]
I. Responsibility: I understand
and agree that all travel arrangements included in this
trip are made on my behalf upon the express condition
that Backpacking Escorted does not sell anything other
than a service of escort to only ensure a smooth journey
between suggested items on our itineraries. Backpacking
Escorted is not responsible for any negligent or wilful
acts of others or for acts of god, weather emergencies,
breakdown, or failure of mechanical equipment,
government actions, inclement weather, sickness, attacks
by animals, availability of medical care or the adequacy
of the same, criminal activity of any kind, terrorism,
war, civil disturbance, sanitary conditions, quality or
sanitation of food, quarantine, customs regulations,
epidemics, strikes, hotel overbooking, safety and/or
security standards at hotels or other accommodations,
any problems or injuries whatsoever arising from
customers' consumption of alcoholic beverages or illegal
drugs or for any other reason beyond the control of
Backpacking Escorted, and I understand, agree with, and
agree to be legally bound by the terms of the release
and waiver of liability set out as Exhibit A.
II. Acknowledgement of Risk: I understand and
acknowledge that my trip in connection with or arranged
at my request by Backpacking Escorted may involve risk
and potential exposure to injury and possibly death. I
specifically acknowledge and recognise the potential for
injury and death which can result from my irresponsible
and immature use of alcohol and/or illegal drugs in
connection with or during this trip.
III.
Express assumption of risk and responsibility: In
recognition of the inherent risk of the travels and
related activities in which I am intending to engage, I
confirm that I am physically and mentally capable of
participating in the activity and that I will be mature
and responsible in my behaviour and particularly in
connection with any drug or alcohol use in which I may
participate. I am willingly and knowingly electing to
participate in this trip in spite of the potential risk
of danger and I willingly and voluntarily assume full
responsibility for any injury, loss or damage suffered
by me or caused by me, whether caused in whole or in
part by the negligence of the owner, directors, agents,
officers, employees, contractors or subcontractors of
Backpacking Escorted.
IV. Release of
Liability: In consideration of the services and
arrangements provided by Backpacking Escorted, I, for
myself and for my heirs, personal representatives or
assigns, do hereby release, waive, discharge, hold
harmless and agree to indemnify Backpacking Escorted,
and its owner, officers, directors, agents, contractors,
subcontractors and employees from any and all claims,
actions, or losses for bodily injury, property damage,
wrongful death, loss of services, lost profits,
consequential, exemplary, indirect or punitive damages
or otherwise which may arise out of or occur during my
travel in connection with the scheduled holiday and any
activities conducted in conjunction therewith. I
specifically understand that I am releasing, discharging
and waiving any claims or actions that I may have
presently or in the future for the negligent acts or
conduct of the owner, directors, officers, employees,
agents, contractors or subcontractors of Backpacking
Escorted.
V. Express waiver of any right to
seek consequential, punitive or exemplary damages:
Regardless of the situation or circumstances giving rise
to a claim, I waive any right to seek consequential,
punitive or exemplary damages against Backpacking
Escorted, its owner, officers, directors, agents,
contractors, subcontractors and employees, for any
reason whatsoever.
VI. Medical
Authorisation: I hereby authorise any medical treatment
reasonably necessary for any injury which I incur while
participating in this Trip.
VII. Medical
Insurance: I either have medical insurance or, in its
absence, agree to pay all costs of rescue and/or medical
services as may be incurred by me or on my behalf during
such Trip.
VIII. Severability: I agree that
if any term set forth in this Exhibit A is found to be
unenforceable, all other terms set forth in this Exhibit
A are severable from the terms that are invalidated.
IX. Conflict: In the event of any inconsistency
or conflict between the terms of this Exhibit A and any
terms or conditions otherwise applicable to the Trip,
the terms of this Exhibit A shall prevail.
21) Your participation with this service is an
acknowledgement by you that you will act as a mature
adult and will be responsible for your own decisions. By
signing this agreement and the aforementioned Exhibit A,
you are acknowledging that you have read and understood
this document and acknowledge that you agree to be bound
by its terms and that you are releasing Backpacking
Escorted and its owners, officers, directors, employees
and agents from any liability for personal injury,
property damage or wrongful death which you might suffer
during your participation in the scheduled trip.
22) The booking conditions may only be waived or
amended by written mutual consent. When you complete the
booking form you agree to accept all these conditions,
and when we accept your booking we agree to carry out
our obligations to you as defined in this brochure and
other information provided to you. This Agreement will
be governed by English law and any disputes will be
dealt with by the English courts. If however you booked
you service in Scotland or Northern Ireland any disputes
may be dealt with in the local courts in Scotland or
Northern Ireland and will be subject to the law of those
countries.
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